EMEH CHINAEMENMA DIVINEFAVOUR

Took accountability for completing required administrative paperwork and business administrative duties.

Responded to customers to customer inquiries via email and telephone.

Managed customer spreadsheet and kept the record online.

Maintained, and organized an internal filing system for digital and hardcopy documentation.

Answered telephone calls, took messages, and distributed them to appropriate personnel

Maintained director's calendar and individual team schedules smoothly balancing customers and workload demand.

Kept office documents well organized and quickly retrieved files for team members.

Attended meetings and penned proceedings for references or distribution to attendees.

Answered Questions and provided customers with pricing information.

Processed transactions to complete customer payments.

Maintained and updated company database and purged inactive account information.

Organized and scheduled appointments and agendas using Calendly.

Improved client communication by answering and directing calls to appropriate staff members.

Planned travel arrangements by booking hotel reservations, transportation, and other needs of the staff.

Performed simple bank transactions and basic bookkeeping operations.